Wednesday, January 23, 2008

How and What Will Patrons Know?

We'll be using a variety of methods to let patrons know about the upcoming switch to Millennium and the impact it will have on them. The first trick is to let them know at the right time--not to early so they forget and not so late that they'll be surprised. The second trick is not to overlaod them with information and just give them what they need to know. Here's what the IDT has planned:

December 2007 - article in the December Ins & Outs
January 20th on – 3 weeks to Nothing Due Days

  • Billboard at Cook, Evergreen and Bookmobile
  • Bookmark with every checkout.

    • One side about Nothing Due Days
    • One side about Migration – Pardon our dust, during the migration, you will not be able to...

  • All PCs visible to public will have “Coming soon” signs and info card
  • Graphic in rotating graphics on home page
  • Graphic in screen savers
  • Graphic added to Start page of catalog
  • Reminder signs about “Nothing Due Days” on drop boxes, at Circ desk
  • eNewsletter announcement

February 14, 2008 and beyond

  • Floaters near catalog stations to help patrons try new system
  • Talking points for staff
  • Catalog classes for patrons in February
  • Online tutorials and highlights
  • Buttons for staff to wear to initiate discussion
  • “I’m learning too” flags for staff buttons

1 comment:

Jeanne said...

The due date is getting closer. No fainting. sign up for classes!!!and take those on line tutorials